Tech support Jobs in Chandigarh (Punjab),Mohali - Web Solutions
Tech support
Web Solutions
2 to 3+ Years
12000 - 35000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Chandigarh (Punjab), Mohali
Expired
Posted: 10 Sep 20
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (2 to 3+ Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id995968
Job Category Diploma , Tech Support
Locality Address Mohali-Others
State Punjab
Country India
About Company
Web Solutions
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