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Tech Support Jobs in Delhi,Faridabad,Gurgaon - Dzuwa Tech pvt Ltd

Tech Support
Dzuwa Tech pvt Ltd
Dzuwa Tech pvt Ltd
Last Date 30 Sep 2017

Dzuwa Tech pvt Ltd - Job Details

Date of posting: 01 Aug 17

  • Eligibility :BE/BTech (CS/IT/IS/EEE/ECE),MCA, ME/MTech from 2016-2017 batches with 60% throughout academics
  • Looking for a Technical Support Engineer, who can provide technical support to customers using methods of careful research and troubleshoot problems.
  • We are looking for a dynamic individual to provide answers to clients by clearly identifying problems, and guiding clients through careful, corrective steps. 

Key Responsibilities:
  • Troubleshooting and resolving all technical & non-technical issues related to our products
  • Work closely with Engineering and Sales teams
  • Help the development team in prioritizing the feature requests based on customer feedback
  • Resolving queries on various platforms
  • Handle escalations for post-installation issues
  • Creating FAQ and documentation related to product training and support
 Desired Skills and Experience :
  • 0-2 years of experience in Customer facing role
  • Knowledge on email app.
  • Must be customer-focused, and willing to do whatever it takes to resolve customer issues
  • Good communication skills
  • Quick learner, self-motivated and directed, with keen attention to detail
  • Team player
  • A social media aficionado
  • Willingness to work in night shifts

Hiring Process : Face to Face Interview

About Dzuwa Tech pvt Ltd

Dzuwa Tech was founded by Ravi Pandey in 2016, includes a team of designers, developers, and SEOs who share a passion for developing benchmarks in IT Industry. Dzuwa Tech Pvt Ltd is a proficient website designing and development company based in Noida, India. We are providing services to enterprises across the world and marketing needs. We offer a widespread range of services to reach our targeted onlookers and carve up our valuable information focusing on retaining our customers.

Our service includes Web application development, Website designing, Corporate profiles and presentations, E-commerce solutions, Application development, Maintenance, Mail gateway, Web hosting solutions, Search Engine Optimization and Flash development. Customer satisfaction has been our top priority all along. At Dzuwa, we aim at providing quality service and dependable support.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Dzuwa Tech pvt Ltd recruiting Tech Support Experienced(0 to 2 Years) candidates in Delhi, Faridabad, Gurgaon, Ghaziabad, Noida. The Dzuwa Tech pvt Ltd vacancies for Tech Support is filled through Face to Face Interview etc.
Dzuwa Tech pvt Ltd jobs for Experienced(0 to 2 Years) candidates are very common in nature as the company recruits a lot of Experienced(0 to 2 Years) candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, MBA/PGDM, BSW, BEd, MEd, BFA, Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The Experienced(0 to 2 Years) candidates applying for Tech Support should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Dzuwa Tech pvt Ltd recruitment, Experienced(0 to 2 Years) candidates are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Dzuwa Tech pvt Ltd and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Dzuwa Tech pvt Ltd and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.