Tech Support
Talentwaveconsulting
0 Years 
15000 - 40000 Monthly 
Certificate Course (ITI), Diploma, B.Com, B.Pharm, BA, M.Com, MA, BBA/BBM, MBA/PGDM, BEd, BSc, BVSc, MEd, MS, MSW, 10th Pass (SSC), 12th Pass (HSE), Vocational Training 
Expired
Posted: 19 Nov 16
Job Description
Specifications:
- Very good communication skills in English (US accent);
- Past experience in Call centers / Customer service (Inbound and Outbound) would help.
- Ready to work in rotational shifts
Responsibilities:
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Responds to customer inquiries regarding orders, billing inquiries and technical problem notifications.
- Also reviews requests, contacts customers to clarify request, ensuring all necessary information is included and may route requests to the appropriate department.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, B.Pharm, BA, M.Com, MA, BBA/BBM, MBA/PGDM, BEd, BSc, BVSc, MEd, MS, MSW, 10th Pass (SSC), 12th Pass (HSE), Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id249424
Job Category MBA , Diploma , BSc/BCA/BBM , Tech Support
Locality Address
State Telangana
Country India
About Company
Talentwave Consulting provides best in Class Recruitment & HR services, powered by a team of dedicated people having hands-on working experience in various business environments and cutting edge technologies, offers reliable and high quality services for clients that enable them to meet their business challenges.
We specialize in the search for Junior, Senior and Middle management roles across the industry segments. We have successfully closed executive search mandates across India for Various fortune 500 clients.
We have helped over 10+ Fortunes 500 companies develop, re-engineer and maintain their business critical applications. Our value proposition to our clients is to support them for their Non-Core Activities or to supplement their in-house operations staff, by sharing our resources when and where required at very competitive price. This flexible business engagement will enable our clients to engage flexible resources cost-effectively by cutting the operational cost by almost 40-60% and eliminate risk and liability on long term.
We specialize in the search for Junior, Senior and Middle management roles across the industry segments. We have successfully closed executive search mandates across India for Various fortune 500 clients.
We have helped over 10+ Fortunes 500 companies develop, re-engineer and maintain their business critical applications. Our value proposition to our clients is to support them for their Non-Core Activities or to supplement their in-house operations staff, by sharing our resources when and where required at very competitive price. This flexible business engagement will enable our clients to engage flexible resources cost-effectively by cutting the operational cost by almost 40-60% and eliminate risk and liability on long term.
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