Tech Support Jobs in Navi Mumbai - Zencommerce pvt ltd
Tech Support
Zencommerce pvt ltd
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, BCA, BSc, MCA, Other Graduate, Other Post Graduate 
Expired
Posted: 22 Jun 21
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer-reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
- Html, CSS knowledge
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education Certificate Course (ITI), Diploma, BCA, BSc, MCA, Other Graduate, Other Post Graduate
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1233622
Job Category Diploma , BSc/BCA/BBM , Tech Support
Locality Address Nerul
State Maharashtra
Country India
About Company
It's Ecommerce website development company. Also handling the digital marketing.
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