Tech Support Jobs Opening in Black And White Business Solutions at Bannerghatta Road, Bommanahalli, Brookefields, Bangalore

FEATURED JOB

Tech Support

Black And White Business Solutions

0 Years

15000 - 30000 Monthly

Expired

Posted: 18 Jul 23

Job Description

Greeting from,

Black and white business Solutions

Hiring for Tech support.

Note :- ( Only Immediate Joiners )

Roles and Responsibilities -

Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation, Printer and wifi trouble shooting.

Experience on Service now or Remedy or Control M or similar ticketing tool with knowledge of ticket priority, severity.

Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.

Knowledge of Incident Management lifecycle.

Aware of current role SLA and Metrics handled.

Handle Customer over Calls and Emails.

CUSTOMER SUPPORT EXPERIENCE

Desired Candidate Profile

* Excellent Communication skills

* Flexible to work 24/7 shifts

* Only Graduates

* Flexible to Work from Office

Perks and Benefits

* Night shift allowances

* Incentives

* Travel bonus

Role: Tech Support

Industry Type: BPO / Call Centre

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education UG: B.Tech/B.E. in Any Specialization, BCA in Any Specialization

HINDI AND ENGLISH FLUENTY MANDATORY
More information about this Tech Support Job

Please go through the below FAQs to get all answers related to the given Tech Support job

What are the job requirements to apply for this Tech Support job position?
- Ans: A candidate must have a minimum of fresher as an Tech Support

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, CS
What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 30000 Monthly. The Salary will depend on the interview. This Tech Support is a Full Time in Bangalore.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Tech Support is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Tech Support position?
- Ans: There are immediate 1 job openings for Tech Support in our Organisation.