Tech Support Jobs Opening in Black And White Business Solutions at Bannerghatta Road, Bommanahalli, BTM, Bangalore

• Answering customer inquiries and listen to their problems/asks
• Troubleshooting customer reported problems – Remote support and On-site support.
• Identifying root causes for the problems and taking corrective and preventive steps.
• Installation of OS and software.
• Providing training to the customer on software and solutions.
• Product demonstration to customers.
• Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

• Good reasoning and analytical skills
• Good listening skills

1. What are the job requirements to apply for this Tech Support job position?
   
   • Ans: A candidate must have a minimum of 1.5 to 3 year experience as an Tech Support


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: BCA, BE/B.Tech, BSc, MCA, ME/M.Tech
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 18000 and 29000 Monthly. The Salary will depend on the interview. This Tech Support is a Full Time in Bangalore.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Tech Support is a work from home job?
   • Ans: No ,its not a Work from Home Job.
   
   
6. How many job vacancies are opening for the Tech Support position?
   
   • Ans: There are immediate 1 job openings for Tech Support in our Organisation.