Tech Support - PSS Jobs in Chennai - Standard Chartered Capital Markets
Tech Support - PSS
Standard Chartered Capital Markets
0 Years
Not disclosed
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 18 Jun 20
Job Description
Job: Technology
Primary Location: ASEAN & South Asia-India-Chennai
Schedule: Full-time
Employee Status: Permanent
Responsibilities
Needs to be a core/individual contributor in handling the applications and all the stake holders.
Interaction with CIO teams for the better collaboration to get the insight on the upcoming projects and the system enhancements.
Should be available 24*7 to support the application and to guide the team members on taking decisions and for issue resolution.
Stake Holder management is the key for this role as they need to interact will all the business effectively and to ensure zero escalations.
Need to work on the system minor enhancements which will help to reduce the teams efforts and to reduce manual tasks. Dashboard needs to be developed
Needs to take care of complete Batch related activities and to interact with the interface teams to ensure for smooth Batch management.
With the knowledge in the application, needs to participate in RCA discussion and RCA document preparation
Closure of incidents within the SLA and to perform incident trend analysis which will help to reduce tickets via fix and enhancements.
All the medium and above incidents should be tracked under Problem management. All the problem tickets should be closed with proper evidence without any escalation
SRE is one of the important task for this year and they need to Contribution on all SRE initiatives. They need to identify SRE items with their domain knowledge and close them under SRE.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
Primary Location: ASEAN & South Asia-India-Chennai
Schedule: Full-time
Employee Status: Permanent
Responsibilities
Needs to be a core/individual contributor in handling the applications and all the stake holders.
Interaction with CIO teams for the better collaboration to get the insight on the upcoming projects and the system enhancements.
Should be available 24*7 to support the application and to guide the team members on taking decisions and for issue resolution.
Stake Holder management is the key for this role as they need to interact will all the business effectively and to ensure zero escalations.
Need to work on the system minor enhancements which will help to reduce the teams efforts and to reduce manual tasks. Dashboard needs to be developed
Needs to take care of complete Batch related activities and to interact with the interface teams to ensure for smooth Batch management.
With the knowledge in the application, needs to participate in RCA discussion and RCA document preparation
Closure of incidents within the SLA and to perform incident trend analysis which will help to reduce tickets via fix and enhancements.
All the medium and above incidents should be tracked under Problem management. All the problem tickets should be closed with proper evidence without any escalation
SRE is one of the important task for this year and they need to Contribution on all SRE initiatives. They need to identify SRE items with their domain knowledge and close them under SRE.
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
Job Particulars
Education Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id946204
Job Category Diploma , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
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