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Tech supportCalling Jobs in Bangalore - Vaps Technosoft

Tech supportCalling

Vaps Technosoft
experience-icon 0 Years
salary-icon 18000 - 20000 Monthly
qualification-icon BE/B.Tech
location-icon Bangalore
Expired
Posted: 20 Feb 20
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Job Description

  • Technical support representatives use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.
  • If customer tech problems cannot be handled over the phone, technical support representatives schedule a repair crew to fix problems on-site.
  • Technical support representatives check for customer problems and fixes in the solutions database, and add new information to the database when and if new problems and fixes arise.
  • Technical support representatives keep logs of all calls answered and addressed, including dates and times.
  • Technical support representatives respond to emails and online chat requests for technical support.

    • Job Particulars

    Role customer service tech support
    Education BE/B.Tech
    Who can apply Freshers
    Hiring Process Face to Face Interview
    Employment TypeFull Time
    Job Id869416
    Job Category Tech Support
    Locality Address Basaveshwara Nagar
    State Karnataka
    Country India

    About Company

    Technical support representatives use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.

    If customer tech problems cannot be handled over the phone, technical support representatives schedule a repair crew to fix problems on-site.

    Technical support representatives check for customer problems and fixes in the solutions database, and add new information to the database when and if new problems and fixes arise.

    Technical support representatives keep logs of all calls answered and addressed, including dates and times.

    Technical support representatives respond to emails and online chat requests for technical support.

     

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