Tech supportCalling Jobs in Bangalore - Vaps Technosoft

Tech supportCalling

Vaps Technosoft

0 Years

18000 - 20000 Monthly

Expired

Posted: 20 Feb 20

Job Description

Technical support representatives use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.

If customer tech problems cannot be handled over the phone, technical support representatives schedule a repair crew to fix problems on-site.

Technical support representatives check for customer problems and fixes in the solutions database, and add new information to the database when and if new problems and fixes arise.

Technical support representatives keep logs of all calls answered and addressed, including dates and times.

Technical support representatives respond to emails and online chat requests for technical support.

Job Particulars

Role customer service tech support

Education BE/B.Tech

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id869416

Job Category Tech Support

Locality Address Basaveshwara Nagar

State Karnataka

Country India

About Company

Technical support representatives use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.

If customer tech problems cannot be handled over the phone, technical support representatives schedule a repair crew to fix problems on-site.

Technical support representatives check for customer problems and fixes in the solutions database, and add new information to the database when and if new problems and fixes arise.

Technical support representatives keep logs of all calls answered and addressed, including dates and times.

Technical support representatives respond to emails and online chat requests for technical support.

Jobs By Location

Bangalore

Hyderabad

Gurgaon

Kolkata

Pune

Ahmedabad

Delhi

Noida

Chennai