Techincal Consultant Job in For a client of TeamLease Services Ltd at Mumbai

Good remote troubleshooting technic

2-3 years of experience ( 1-2 hands on switching & routing)

Monitor and respond to network incidents, Alarms ( proactive or re-active)

Preparing reports, documentation related operations, monitoring & network utilities.

Punctual, hardworking & good team member. Ready to work in shift

Co-ordination with service desk & support team

Maintain & update site documents.

Should update & refer knowledge database.

Fast adopt & Ready to learn latest in product, tools.

SLA management, certifications, Training attended ( technical & non-technical both )

Understanding about ITIL process. Focus on standard operating Process. Good & timely communication & documentation.