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Techncal support Executive Jobs in Hyderabad - Absika

Techncal support Executive
Absika
Absika
Last Date 25 Feb 2018

Absika - Job Details

Date of posting: 27 Dec 17
  • An executive must have the below key skills.
  • Excellent communication Skills, Convincing skills.
  • Sound Technical Knowledge of DNS & Web Hosting.
  • Basic knowledge of Perl, CHI, HTML, Java & e-commerce.
  • Intermediate knowledge of MS Office suite, include Excel.
  • Good Customer service, selling & interpersonal Skills.
  • Ability to Multi task.
  • Good Typing Speed (25-30 w.p.m.) 
JOB DESCRIPTION:
  • To provide world class service to all small business customers in a customer centric environment.
  • Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools.
  • Assisting customers with inquiries while providing consultative support and recommendations 
  • Document in detail all interactions with customers.
  • Effectively articulate complex information to a variety of technical and non-technical customers.
  • Educate customers on products. 
  • Help customers to be successful 
  • Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and services.
  • Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating 

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Absika

Absika Solutions is a firm located at HYDERABAD, INDIA. We are a team serving group of IT companies working on various technical domains.
With our extensive domain and technology expertise, our recruitment team integrate seamlessly and deliver a full spectrum of staffing / consulting services to clients across technologies not limited to SAP, Oracle, Mobile, Hadoop, Bigdata, CRM and more...
Currently working with esteemed client's like Mphasis, Cloudfuze, Exinent ,Wipro,L&t Infotech,Persistant and more.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Absika recruiting Techncal support Executive candidates nearby Hyderabad.Absika vacancies for Techncal support Executive is recruited through Written-test, Face to Face Interview etc.
Absika Company recruits a lot of candidates every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad can apply for Techncal support Executive position in Absika. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Absika recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Absika and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Absika and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Absika and near your city and get a secured career.