Techncal support Executive Jobs in Hyderabad - Absika

Techncal support Executive
Last Date 25 Feb 2018

Absika - Job Details

Date of posting: 27 Dec 17
  • An executive must have the below key skills.
  • Excellent communication Skills, Convincing skills.
  • Sound Technical Knowledge of DNS & Web Hosting.
  • Basic knowledge of Perl, CHI, HTML, Java & e-commerce.
  • Intermediate knowledge of MS Office suite, include Excel.
  • Good Customer service, selling & interpersonal Skills.
  • Ability to Multi task.
  • Good Typing Speed (25-30 w.p.m.) 
  • To provide world class service to all small business customers in a customer centric environment.
  • Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools.
  • Assisting customers with inquiries while providing consultative support and recommendations 
  • Document in detail all interactions with customers.
  • Effectively articulate complex information to a variety of technical and non-technical customers.
  • Educate customers on products. 
  • Help customers to be successful 
  • Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and services.
  • Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating 

Hiring Process : Face to Face Interview

About Absika

Absika Solutions is a firm located at HYDERABAD, INDIA. We are a team serving group of IT companies working on various technical domains.
With our extensive domain and technology expertise, our recruitment team integrate seamlessly and deliver a full spectrum of staffing / consulting services to clients across technologies not limited to SAP, Oracle, Mobile, Hadoop, Bigdata, CRM and more...
Currently working with esteemed client's like Mphasis, Cloudfuze, Exinent ,Wipro,L&t Infotech,Persistant and more.
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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Absika recruiting Techncal support Executive fresher’s in Hyderabad. The Absika vacancies for Techncal support Executive is filled through Face to Face Interview etc.
Absika jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The fresher’s applying for Techncal support Executive should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Absika recruitment, fresher’s are mostly chosen for the department Customer Service / Tech Support. To learn more about the current jobs and other details, it is better to go through official site of Absika and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Absika and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.