Techncal support Executive Jobs in Hyderabad - Absika
Techncal support Executive
Absika
0 Years 
5000 - 20000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 27 Dec 17
Job Description
- An executive must have the below key skills.
- Excellent communication Skills, Convincing skills.
- Sound Technical Knowledge of DNS & Web Hosting.
- Basic knowledge of Perl, CHI, HTML, Java & e-commerce.
- Intermediate knowledge of MS Office suite, include Excel.
- Good Customer service, selling & interpersonal Skills.
- Ability to Multi task.
- Good Typing Speed (25-30 w.p.m.)
- To provide world class service to all small business customers in a customer centric environment.
- Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple
customer tools.
- Assisting customers with inquiries while providing consultative support and recommendations
- Document in detail all interactions with customers.
- Effectively articulate complex information to a variety of technical and non-technical customers.
- Educate customers on products.
- Help customers to be successful
- Identify and evaluate opportunities to increase customer retention and satisfaction through the
use of up/cross selling products and services.
- Successfully performs against department scorecard metrics including Quality Assurance, First
Contact Resolution, and Customer Satisfaction Rating
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id370355
Job Category Diploma , Tech Support
Locality Address
State Telangana
Country India
About Company
Absika Solutions is a firm located at HYDERABAD, INDIA. We are a team serving group of IT companies working on various technical domains.
With our extensive domain and technology expertise, our recruitment team integrate seamlessly and deliver a full spectrum of staffing / consulting services to clients across technologies not limited to SAP, Oracle, Mobile, Hadoop, Bigdata, CRM and more...
Currently working with esteemed client's like Mphasis, Cloudfuze, Exinent ,Wipro,L&t Infotech,Persistant and more.
With our extensive domain and technology expertise, our recruitment team integrate seamlessly and deliver a full spectrum of staffing / consulting services to clients across technologies not limited to SAP, Oracle, Mobile, Hadoop, Bigdata, CRM and more...
Currently working with esteemed client's like Mphasis, Cloudfuze, Exinent ,Wipro,L&t Infotech,Persistant and more.
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