Technical Analyst Jobs in Kochi - Fingent Technology Solutions Pvt.Ltd Infopark
Technical Analyst
Fingent Technology Solutions Pvt.Ltd Infopark
Expired
Posted: 01 Aug 17
Job Description
Job Title: Technical Analyst
Company: Fingent Technology Solutions Pvt.Ltd
Location: Infopark,Kochi
Job Description:
- Demonstrates excellent communication and customer interaction skills
- Strong organizational and process improvement skills
- Always ensures the highest level of customer service
- Takes accountability and drives resolution by working with personnel from various teams to coordinate efforts and provide resolution to the customer in a timely manner
- To Act as a single point of contact for phone calls and emails from US/European user regarding IT issues and queries
- Applies diagnostic techniques to identify problems,investigate causes and recommend solutions to correct failures
- Provide end to end support for Servers/network,applications,and operating system,handheld devices (Active Sync)
- Analyze,Diagnose and Resolve Windows Server OS / Network,administration,application related issues of end user
Job Particulars
Education Any Graduate
Who can apply Freshers
Hiring Process Written-test
Employment TypeFull Time
Job Id328550
Job Category Tech Support
Locality Address
State Kerala
Country India
About Company
Infopark located at Kochi, is the new IT Park being developed by the Government of Kerala. To set up this project, Government has transferred 100 acres of land which is now under the ownership and possession of Infoparks Kerala, which is an independent Society fully owned by the Government.
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