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Technical Associate Jobs in Noida - Terix Computer Service

CW
Technical Associate
Terix Computer Service
Terix Computer Service
Last Date 11 Dec 2021
This Job is Expired

Terix Computer Service - Job Details

Date of posting: 11 Nov 21
About the internship
Selected intern's day-to-day responsibilities include:

1. Facilitate successful completion of technical service calls
2. Open new service calls, verify entitlement, diagnoses the service requirement, dispatches field resources, monitors alarms, and update the ticketing system
3. Escalate calls, and performs the role of communication hub between TERiX, the customer, sub-contractors, and management
4. Serve as a customer advocate to insure the service event is managed within the terms of the service level agreement (SLA) and that the customers' service experience is second to none
5. Provide an initial technical review, properly communicate the failure symptom with the ticket and determine which error logs and other pertinent files to obtain from the customer
6. Resolve low-level technical problems
7. Work on project management tasks on ticketing and scheduling of engineers to large corporate customers globally
Skill(s) required
  • English Proficiency (Spoken)

  • Only those candidates can apply who:

    are available for full time (in-office) internship

    are from Noida and neighboring cities

    have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks
  • Certificate
  • 5 days a week
  • Number of openings
    2

    Certificate: Will be provided at the end of the Internship

    Job Summary

    Job Type : Internship / Projects
    Hiring Process : Face to Face Interview
    Who can apply : Freshers
    Country : India

    About Terix Computer Service

    Terix Computer Service
    This Job is Expired
    This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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    Terix Computer Service recruiting Technical Associate candidates nearby Noida.Terix Computer Service vacancies for Technical Associate is recruited through Written-test, Face to Face Interview etc.
    Terix Computer Service Company recruits a lot of candidates every year based on the skills . The candidates with ME/M.Tech, 12th Pass (HSE), BSc, MCA, BE/B.Tech, PG Diploma, MSc, Diploma, BCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Noida can apply for Technical Associate position in Terix Computer Service. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Terix Computer Service recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Terix Computer Service and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Terix Computer Service and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Terix Computer Service and near your city and get a secured career.