Technical Association Job in TEchKshetra Info Solutions Private Limited at Bangalore

Selected intern's day-to-day responsibilities include:

1. Providing customers with IT support via desktop solutions, chat functions, emails, and calls
2. Assisting customers with account setup and application installations
3. Ensuring optimal application functionality by configuring networks
4. Troubleshooting IT issues by asking customers targeted questions
5. Providing customers with step-by-step guidance to resolve technical problems
6. Following up on technical queries and providing prompt feedback
7. Prioritizing customer queries and escalating serious technical issues to IT developers
8. Documenting error reports and monitoring performance metrics
9. Relaying application functionality feedback from customers to IT developers
10. Compiling IT instruction manuals and useful IT support resources