Technical Consultant Jobs Opening in For a Client of TeamLease Digital at Bengaluru
FEATURED JOBControl Tower Executive
organization.
Job Description
Key Responsibilities
1. Monitoring, Reporting & Governance
• Monitor aged projects, open actions, and delivery risks across GICS portfolios
• Prepare and maintain real-time workload and performance reports
• Support critical situation (CritSit) escalation reporting and leadership visibility
• Perform ad-hoc operational analysis to support Geo Leaders and senior
leadership decision-making.
2. Operations Enhancement Tracking
• Track operational improvement initiatives across ITC/CFS
• Maintain benefits realization, milestones, and progress reporting
• Highlight delays, risks, and dependencies to stakeholders
3. Outage & Incident Tracking
• Track and report service outages within GICS
• Consolidate outage data, trends, and impact analysis
• Support leadership reporting on recurring issues and preventive actions.
4. ServiceNow (SNOW) Transition Support
• Support ACR releases in ServiceNow as part of Phase 1 transition activities
• Assist in data validation, reporting, and transition readiness tracking
• Coordinate with SNOW stakeholders and service teams
5. Enablement & Knowledge Management
• Support Lab Asset management and LCD pilot initiatives
• Assist in finalizing and uploading KM content into UKM and other KM tools
• Participate in manual driver testing and validation activities.
Job Particulars
About Company
Bangalore 
2 to 4 Years 
Salary not disclosed 
Diploma 
