Technical Customer Support Jobs in Hyderabad - Magazine3 Technologies
Technical Customer Support
0 Years 
Not disclosed 
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
1. Provide product support to customers about their queries that came through chat or email
2. Diagnose and resolve customer problems and educate users on problem resolutions in a prompt, courteous, and professional manner
3. Ensure customer requirements are met with consistently high quality of service
4. Engage appropriate internal resources to resolve technical issues and update our customers on progress toward resolution
5. Ensure that each support issue and resolution are adequately documented under the support system
6. Determine which issues require software support and resolution
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 12th Feb'21 and 19th Mar'21
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Perks and Benefits
1. Technical co-founders and we understand the technology and have empathy towards developer-related challenges
2. We are working with world-class companies and candidate gets the exposure to the technology that we are using to provide the solution to more than 400,000 sites
3. Very friendly culture, your suggestions are always welcome and can be implemented in the product
4. If you want to be a part of the dynamic culture and want to learn world-class technology stack and grow yourself then look no further and be a part of Magazine3 technology
Certificate: Will be provided at the end of the Internship
Job Particulars
About Company
