Technical Operations Associate Jobs Opening in A Client of Freshersworld at Chennai
Job Description
Technical Operations Associate
Job Description:
Role Purpose
As part of the Merkury Operations team, the Merkury Tech Ops (Adops) Sr. Associate will be responsible for technical operations, troubleshooting, and support for Merkury, the people-based marketing platform. Working closely with cross-functional product and operations teams, the incumbent will serve as the primary point of contact for audience delivery and facilitate day-to-day operations with internal and external partners.
Key Responsibilities
Monitor audience delivery metrics and identify discrepancies or anomalies as needed
Conduct technical support calls with publishing partners
Proactively identify, troubleshoot, and solve technical issues
Assist in onboarding new partners into the Merkury platform
Understand, implement, and modify data file specifications
Oversee transfer of critical data using S3, FTP, SFTP, etc.
Identify, transform, and document manual tasks into custom/automated processes
Lead daily stand-ups and weekly calls with the product and operations teams
Identify new product features/capabilities; write feature requirements and acceptance criteria
Required Skills
Core understanding of ad operations, ad servers, DSPs, DMPs, social platforms, site analytics, tag managers, mobile app attribution partners, and their relationship to analytics
Experience with *nix systems
Core understanding of Excel spreadsheet manipulation (pivot tables, vlookups, etc)
Some experience with common manual tasks scripting (BASH, python, etc.) for text and file manipulation (Vim, Awk, regex)
Optional Skills
Experience with SQL and/or Snowflake
Job Particulars
Education BE/B.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2769268
Job Category Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
A Client of Freshersworld
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