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Technical Service Desk Jobs in Mumbai - For a client of TeamLease Services Ltd

Technical Service Desk
For a client of TeamLease Services Ltd
For a client of TeamLease Services Ltd
Last Date 17 Jan 2021
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For a client of TeamLease Services Ltd - Job Details

Date of posting: 18 Nov 20

Analyses, troubleshoots and resolves Tier 2 level

software & hardware issues for internal end users (i.e.

Windows 7 OS & MS Office 2010 support issues, and

hardware & peripherals).

• Processes IT equipment/hardware and software deliveryand installation requests.

• Engages, delegates and coordinates Tier 3 level issues

to IT Team Members (i.e. Systems Administrators) for

issue resolution and support as needed.

• Maintains communication with internal customers,

keeping them informed of the status of their request -

follows-up with internal customers to ensure that

requests were completed to the user’s satisfaction.

• Reviews and follows-up with IT team members on a

daily basis concerning open requests.

• Maintains IT inventory records including receiving

procedures, asset tagging, and periodical physical

inventories.

• Complies with all company policies and procedures

Job Summary

Job Type : Full Time
Job Category :
Hiring Process : Face to Face Interview
Who can apply : Freshers

About For a client of TeamLease Services Ltd

NA
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This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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