Technical Service Engineer Job in EXPERTS HOME SOLUTIONS at Thane, Mumbai, Mumbai Suburbs, Navi Mumbai

• Answering customer inquiries and listen to their problems/asks
• Troubleshooting customer reported problems – Remote support and On-site support.
• Identifying root causes for the problems and taking corrective and preventive steps.
• Installation of OS and software.
• Providing training to the customer on software and solutions.
• Product demonstration to customers.
• Generating problem reports, logging issues, escalation of critical issues.
• Engineers shall act as point of contact for the customer for attending / resolving of defects/faults observed in Systems.

Required Skills:

• Good reasoning and analytical skills
• Good listening skills

1. What are the job requirements to apply for this Technical Service Engineer job position?
   
   • Ans: A candidate must have a minimum of 0 to 2 year experience as an Technical Service Engineer


2. What is the qualification for this job?
   
   • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), 12th Pass (HSE)
   
   
3. What are the salary requirements for this job?
   
   • Ans: The salary range is between 18000 and 22500 Monthly. The Salary will depend on the interview. This Technical Service Engineer is a Full Time in Mumbai, Mumbai Suburbs, Navi Mumbai.
   
   
4. What is the hiring Process of this job?
   
   • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
   
   
5. This Technical Service Engineer is a work from home job?
   • Ans: Yes,its a Work from Home Job.
   
   
6. How many job vacancies are opening for the Technical Service Engineer position?
   
   • Ans: There are immediate 2 job openings for Technical Service Engineer in our Organisation.