Technical Service Representative Jobs in Bangalore - Avery Dennison
Technical Service Representative
Avery Dennison
0 to 3 Years 
Not disclosed 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 02 Jul 20
Job Description
Job Description
Activities may include, but are not limited to:
- Promptly respond to all customer requests for service and schedule on-site visits as required.
- Manages service requirements in assigned territory and schedules own appointments.
- Provide installation, warranty, preventive, problem diagnosis, & corrective maintenance and training to customers.
- Maintains highest priority on meeting customer expectations
- Maintains frequent communications with sales to stay abreast of customer needs and sensitivities.
- Maintains up to date technical skills on all products including hardware and software.
- Maintains company property and assets in accordance with established policies. Manages a parts inventory and orders parts internally as needed.
- Promptly reports product operating abnormalities and/or failures and obtains samples for evaluation.
- Remains alert for competitive activities and obtains samples for evaluation when possible.
- Documents, maintains, tracks and reports all required service related information by due dates.
- May use software applications and diagnostic programs
Qualifications
- Associates with degree in Engineering or equivalent experience.
- Minimum of 1-2 years experience as a Field Technical person in same or similar industry preferred.
- Candidate should have the knowledge and preferably from AIDC industry ( Barcode printers, PDA's and related software)
- Around Have 2-3 years experience fixing above mentioned hardware
- Should be aware of basic software integration that goes with PDA, and printers
- Willing to travel
- Smart enough to deal / communicate with corporates / distributors and other end users
- Ability to work independently and with minimum supervision.
- Skilled in organizing and prioritizing workloads and schedules.
- Good oral and written communication skills.
- Good interpersonal, customer service and relationship building skills.
- Understanding and experience with information systems environments and systems.
Work Location : Peenya Induatrial Area, Bangalore.
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id953072
Job Category Diploma , Tech Support
Locality Address
State Karnataka
Country India
About Company
Avery Dennison
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