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Technical Solution Consultant Jobs in Bangalore - Hewlett Packard Enterprise

premium-job PREMIUM JOB

Technical Solution Consultant

Hewlett Packard Enterprise
experience-icon 0 Years
salary-icon 500000 Yearly
Expired

Posted: 25 Jan 19

Job Description

Eligibility Criteria :
  • BE/B.Tech (CSE, ECE, IS/IT/ EEE) engineering graduates from 2018 Batch with aggregate to be 60% and above with no active arrears.

Job Responsibilities:
  • Provides technical consulting to Enterprise customers via incoming telecommunication
  • Focus on solutions of various hardware issues related to HPE servers, HPE storage and HPE networking for customers, onsite engineering personnel and Authorized Service Providers.
  • Collaborate with various teams to overcome proximity challenges and support customer issues
  • Work on complex problems / projects where analysis of situations or data requires an in depth evaluation of multiple technology factors.
  • Applies extensive knowledge of the job skills, company policies and procedures to complete complex, specialized assignments/tasks in a creative and effective way.
  • Works on assignments that are complex in nature and requires judgment, initiative, and technical/specialized knowledge to resolve problems or develop recommended solutions.
  • Takes ownership of each customer’s case and works towards resolution of the issue by looping in support at various levels
  • Leads and /or provides expertise to functional project teams and may participate in cross-functional initiatives.
  • Acts quickly to resolve customer issues in a way that retains trust and maintains delight with HPE
  • Demonstrates customer-oriented responsiveness in answering inquiries and troubleshooting issues through compliance
  • Ensures timely and accurate resolution of problems to avoid customer business impact

Desired Skills

  • Excellent Communication Skills
  • Engineering Graduate
  • Willingness to learn and implement
  • Should have a flair for technology and be abreast of latest technology and developments
  • Willing to work in a 24X7 environment supporting customers worldwide (AME, EMEA, and APJ)

Salary : INR 500,000 PA + Joining Bonus (INR 75,000)

Location: Bangalore

Date of Drive: 2nd February 2019

Process of Interview:
  • Group Discussion
  • Online Assessment
  • Technical Interview
  • Teach Back Round (1 hr PPT will be given by the company, students have to present the same)
  • Operation Round
  • HR Round 

Job Particulars

Education BE/B.Tech
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id552634
Job Category IT/Software
Locality Address
Country India

About Company

Hewlett Packard Enterprise (HPE) is an industry leading technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.
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