Technical Support Analyst Jobs in Bangalore - Black And White Business Solutions
Job Description
* Any UG / Graduate Experienced can Apply *
Huge Openings with TOP BPO MNC's - Technical Support (International Voice )
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
Huge Openings with TOP BPO MNC's - Technical Support (International Voice )
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal : upto 4.5lpa
Sal : upto 4.5lpa
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
- Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Job Particulars
Education Diploma, Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1341079
Job Category Diploma , Tech Support
Locality Address Bannerghatta Road , Bommanahalli, BTM , KR Puram , Whitefield
State Karnataka
Country India
About Company
Black And White Business Solutions
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