Technical Support Analyst /Senior Technical Support Associate Jobs in Bangalore

FEATURED JOB

Technical Support Analyst /Senior Technical Support Associate

Black And White Business Solutions

0 Years

15000 - 32000 Monthly

Expired

Posted: 26 Jan 22

Job Description

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!
HIRING ! Immediate Joining

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience: Freshers / Experience

Sal: Fresher 15k to 20k

Experience : Salary upto - 32k
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing
Technical Support :
Designation: Technical Support Analyst /Sr. Technical Support Associate

JOB Role :
Engaged in handling calls of Enterprise & different business units (Internal & External)

Provide World Class Customer Service.

End to Transaction of Reports.

Need to maintain Accuracy in Reports.

Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

Excellent verbal and written communication skills

Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.

Perform problem cause analysis

Resolve customer queries and achieve customer delight.

Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity, and analysis.

One day interview process - Freshers can apply

Desired Candidate Profile
* Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3 Pass out * Should be flexible with rotational shift.