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Technical Support Analyst /Sr.Technical Support Associate Jobs in Bangalore - Black And White Business Solutions

Technical Support Analyst /Sr.Technical Support Associate
Black And White Business Solutions
Bangalore(Bannerghatta Road , Bommanahalli, Marathahalli , Old Airport Road , Whitefield )
15000 - 30000 Monthly
Black And White Business Solutions
Last Date 28 Feb 2021
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Black And White Business Solutions - Job Details

Date of posting: 30 Dec 20

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Spot OFFER in a Day Interview process Walk-in at Black and White Business Solutions Pvt Ltd @ Indiranagar

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Experience : Freshers / Experience

Sal : up-to 4.5lpa

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts

Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support / QA (Quality Adviser)

Technical :

Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

Customer :

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing

JOB Role :

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.

Required Candidate profile

One day interview process - Fresher / Experienced can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written

*Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2, 10+3.
* Should be flexible with rotational shift.

*DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*

Job Summary

Job Type : Full Time
Job Category : Diploma,BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Black And White Business Solutions

Black And White Business Solutions
Apply Now
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Black And White Business Solutions recruiting Technical Support Analyst /Sr.Technical Support Associate candidates nearby Bangalore(Bannerghatta Road , Bommanahalli, Marathahalli , Old Airport Road , Whitefield ).Black And White Business Solutions vacancies for Technical Support Analyst /Sr.Technical Support Associate is recruited through Written-test, Face to Face Interview etc.
Black And White Business Solutions Company recruits a lot of candidates every year based on the skills . The candidates with ME/M.Tech, BBA/BBM, 10th Pass (SSC), BSc, MCA, BE/B.Tech, Any Graduate, 12th Pass (HSE), Diploma, BCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore(Bannerghatta Road , Bommanahalli, Marathahalli , Old Airport Road , Whitefield ) can apply for Technical Support Analyst /Sr.Technical Support Associate position in Black And White Business Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Black And White Business Solutions recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Black And White Business Solutions and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Black And White Business Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Black And White Business Solutions and near your city and get a secured career.