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Technical Support Analyst/Sr.Technical Support Associate Jobs in Bangalore - Black And White Business Solutions

featured-job FEATURED JOB

Technical Support Analyst/Sr.Technical Support Associate

Black And White Business Solutions
experience-icon 0 Years
salary-icon 12000 - 30000 Monthly
qualification-icon Diploma, 12th Pass (HSE), Any Graduate
Expired

Posted: 04 May 21

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Huge Openings with TOP BPO MNC's - Technical Support (International Voice ) and Non Voice
Fresher and Experience Can apply
Candidates Fom Bangalore Location Can Only Apply
NON VOICE - Only Experience can APPLY
CONTACT DETAILS:
Call HR Pooja @ 9686680264Email ID: hr0264@blackwhite.in
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US Sal : 2.2lpa upto 4.5lpa
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Venue:Address:721, Chinmaya Mission Hospital Rd,Binnamangala, Stage 1,Indiranagar, Bengaluru, Karnataka 560038Landmark : Opp to M.K Retailnext to Andhra Bank
For more quires Call
Call HR Pooja @ 9686680264Email ID: hr0264@blackwhite.in

Required Candidate profile One day interview process - Fresher / Experienced can apply Desired Candidate Profile * Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.

Job Particulars

Education Diploma, 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1197315
Locality Address Bannerghatta Road , Bommanahalli, BTM , CV Raman Nagar , Kalyan Nagar
Country India

About Company

Black and White Business Solutions
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