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Technical Support Analyst/Sr. Technical Support Associate Jobs in Bangalore - Black And White Business Solutions

featured-job FEATURED JOB

Technical Support Analyst/Sr. Technical Support Associate

Black And White Business Solutions
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
Expired

Posted: 04 Aug 21

Job Description

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!   
Candidates Currently located in Bangalore only can apply.
WE'RE Hiring for Customer Support / Technical Support ( Voice) International and Domestic Process with TOP BPO MNC's in Various Domain 

HUGE HIRING! Immediate Joining
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's  , Free placement @ Black and White Business Solutions Pvt Ltd
Shift : Rotational Shifts / UK / USExperience: Freshers / Experience 
Sal: Fresher 15k to 20k  
Experience  : upto - 32k
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift  / Rotational Shifts 
Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support 
Customer :
Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling /  Hospital Billing / Physician billing
JOB Role :
Engaged in handling calls of Enterprise & different business units (Internal & External)Provide World Class Customer  Service.
End to Transaction of  Reports.
Need to maintain Accuracy in  Reports.Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written  communication skills
Providing Voice support to Internal and External End Users. 
The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify  Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1278946
Job Category Tech Support
Locality Address Bannerghatta Road , Bellandur , Bommanahalli, Domlur , Electronic City
Country India

About Company

Black And White Business Solutions
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