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Technical Support Analyst /Sr.Technical Support Associate Jobs in Bangalore - Black And White Business Solutions

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Technical Support Analyst /Sr.Technical Support Associate

Black And White Business Solutions
experience-icon 0 Years
salary-icon 15000 - 35000 Monthly
location-icon Bangalore(Banashankari , Bannerghatta Road , Bommanahalli, BTM , CV Raman Nagar )
Expired

Posted: 25 Nov 21

Job Description

Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO MNC's - Technical Support (International Voice and Non Voice ).
Contact : HR Pooja @ Email--
Designation : Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Technical Advisor / TSR / TSO
Technical :
Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :
  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.

For more quires Call:
Contact : HR Pooja @ Email-- Required Candidate profile
One day interview process - Only Experienced can apply Desired Candidate Profile
* Possess good communication skills, both oral and written *Have a good attitude - should be committed to the work.* Any graduates can appear or 10+2 , 10+3. * Should be flexible with rotational shift.

**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time

About Company

Black And White Business Solutions
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