Technical Support Analyst /Sr. Technical Support Associate Jobs in Bangalore - Black And White Business Solutions
Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Greeting from Black and White Business Solutions Pvt Ltd..!!
Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / USExperience: Freshers / Experience
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts
JOB Role:-
JOB Role:-
Engaged in handling calls of Enterprise & different business units (Internal & External)Provide World Class Customer Service.
End to Transaction of Reports.Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skillsExcellent verbal and written communication skills
Providing Voice support to Internal and External End Users.
The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysisResolve customer queries and achieve customer delight.
Ability to Identify
Opportunity and Implement Process ImprovementsHas technical experience and skills in the areas of problem determination, creativity, and analysis.
* Possess good communication skills, both oral and written
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2, 10+3 Pass out
* Should be flexible with rotational shift.
**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**
**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**
Job Particulars
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id1424416
Job Category Tech Support
Locality Address Brookefields , Indiranagar , Marathahalli , MG Road , Nagawara
State Karnataka
Country India
About Company
Black And White Business Solutions
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