Technical Support Associate Jobs - Bangalore - Dell
Job Description
Job Description :
- Technical Support involves resolving hardware and software technical issues for Dells customers.
- It involves system installation, performance maximization and troubleshooting.
- It is a challenging role where employees are constantly solving problems and finding novel ways of rectifying issues.
- They acquire in-depth training and technical expertise and also get the exposure to various processes, tools and techniques that will enable them troubleshoot with ease and competence.
- Technical support employees get hands-on experience in troubleshooting some of the most premium range of Dells products including desktops , notebooks, portables wireless, projectors etc and providing to the customers in USA , Canada and EMEA.
Eligibility Criteria :
- Graduates (fresher / experienced)
- Undergraduate / post-graduates with min 1 year of call center experience or 2 years of any domain experience.
- Willing to take calls and work in 24/7 work environment
For those with a technical aptitude , an excellent opportunity to get a world class career!
Job Particulars
Role others
Who can apply Freshers and Experienced (0 to 6 Years )
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id192550
Job Category BSc/BCA/BBM , Tech Support , Others
Locality Address
State Karnataka
Country India
About Company
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
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