Technical Support Associate Job in Dell at Bangalore

Job Description :

• Technical Support involves resolving hardware and software technical issues for Dells customers.
• It involves system installation, performance maximization and troubleshooting.
• It is a challenging role where employees are constantly solving problems and finding novel ways of rectifying issues.
• They acquire in-depth training and technical expertise and also get the exposure to various processes, tools and techniques that will enable them troubleshoot with ease and competence.
• Technical support employees get hands-on experience in troubleshooting some of the most premium range of Dells products including desktops , notebooks, portables wireless, projectors etc and providing to the customers in USA , Canada and EMEA.

Eligibility Criteria :

• Graduates (fresher / experienced)
• Undergraduate / post-graduates with min 1 year of call center experience or 2 years of any domain experience.
• Willing to take calls and work in 24/7 work environment

For those with a technical aptitude , an excellent opportunity to get a world class career!