Technical Support Associate Jobs Opening in Parts Avatar at Sector 29, Gurgaon, Gurgaon
Technical Support Associate
0 to 2 Years 
20000 - 25000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BSc, MCA, ME/M.Tech, CS, MS, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
Parts Avatar Investments Inc. is looking for candidates to join our customer service team. We want excellent customer service to be at the heart of everything we do. We believe remarkable talent, enthusiasm, and hustle add up to great work.
Job Title: Technical Support Associate
Job Type: Full - Time
Job Location: Gurugram, Haryana
Shift Timings: Canada Shift Timings (Evening & Night Shift)
Job Requirements:
● Graduate (Any)
● BE/ B Tech/ M Tech in Mechanical or Automobile Engineering (Preferred)
● Relevant Experience in mechanical or automobile industry (Preferred)
● Knowledge of automotive spare parts (Preferred)
● A team-player mentality who thrives in a collaborative environment and is receptive to feedback
● The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision
● Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment
● Candidate must possess good written and verbal communication skills in English
● Must have good customer handling etiquettes
● Good analytical skills and quick thinking
● Open to work in flexible environment, rotational shifts
Job Responsibilities:
● Deliver excellent technical support (via call, chat & email) while meeting the needs of all technical queries of our clients.
● Utilizing the computer system to look up for compatible parts as per customer requirement.
● Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner.
● Effectively communicating product features, benefits, and warranty policy information to the customers.
● Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer
● Ensure that urgent customer issues are resolved in the most timely and effective manner possible
● Handle various tasks or projects with changing priorities
● Successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns
More information about this Technical Support Associate Job
Please go through the below FAQs to get all answers related to the given Technical Support Associate job
- What are the job requirements to apply for this Technical Support Associate job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an Technical Support Associate
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BSc, MCA, ME/M.Tech, CS, MS, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 25000 Monthly. The Salary will depend on the interview. This Technical Support Associate is a Full Time in Gurgaon.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Technical Support Associate is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Technical Support Associate position?
- Ans: There are immediate 8 job openings for Technical Support Associate in our Organisation.
Job Particulars
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