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Technical Support Associates Jobs in Kolkata - Vision Call Services Pvt Ltd

Technical Support Associates
Vision Call Services Pvt Ltd
Kolkata(Park Street )
0.6 to 2 Years
12000 - 20000 Per Month
Technical Support Associates Jobs in Kolkata - Vision Call Services Pvt Ltd
Last Date 16 Jul 2019

Vision Call Services Pvt Ltd - Job Details

Date of posting: 17 May 19

Being a part of the team and characterizing your job as a technical support associate and technical support executive, you should be productive to comprehend and investigate the client’s worries available to come back to work and offer them the organization's yearly administration plan and programming to purchase. You should be speedy in gathering the objective by getting more transformations of offers.

Job responsibilities:
  • Take Inbound Calls (US) associated with computers
  • Engagement of customers telephonic-ally to know about the computer related issues
  • Proper address of customer’s issues with windows laptops and MAC devices
  • Troubleshooting the issues instantly related to error codes or black screen

As a part of technical support team, you are expected to:

  • Provide recommendation to get technical help with easy steps handling inbound calls
  • Convert a random caller to a permanent customer offering him immediate support through soft selling skills
Job Details:

  • 6 Working Days
  • Shift Timings: Night shift (US) 8:30 PM to 5:30 AM
  • Salary Credit Date: 10th of every month
  • Increment : After 6 months(based on your performance)
  • Referral and Joining Bonus
  • Unlimited Incentive
  • Spot Joining
You are an eligible candidate for the post if:
  • You have 1 year of experience in International Outbound/Inbound tech process
  • Experience to take payments and pitch the plan with closing of a sale
  • Knowledge of troubleshooting technical issues related to computer, printer, broadband, Router, antivirus, Email issues, MAC etc
  • Experience in taking PPC Calls

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (0.6 to 2 Years)

About Vision Call Services Pvt Ltd

Vision Call Services (VCS) is an expert center represented considerable authority in offering unrivaled IT, BPO and KPO outsourcing services. With the center expect to improve organizations, nullify land boundaries, overcome any issues among clients and organizations, Vision Call Service was established on fifteenth Feb 2011. Gifted operators, energetic work, and extraordinary tolerance have helped us to gain its stripes with uncountable fulfilled clients. We have worked with various customers and offered fulfilling result which is the means by which we have earned a recognized spot of being the main name in this industry. 

Being a piece of this industry for quite a long time has helped us to fill the insufficient and offer precisely what our customers are searching for. With the unmatched services offered by our group, we have watched incredible change in organizations. Our outrageous devotion to our customers and enthusiasm to offer fulfilled outcome support the whole procedure alongside operational efficiencies. We are accessible for organizations crosswise over geologies and wish to expand our services in different pieces of the world in the coming years.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Vision Call Services Pvt Ltd recruiting Technical Support Associates Experienced(0.6 to 2 Years) candidates candidates nearby Kolkata(Park Street ).Vision Call Services Pvt Ltd vacancies for Technical Support Associates is recruited through Written-test, Face to Face Interview etc.
Vision Call Services Pvt Ltd Company recruits a lot of Experienced(0.6 to 2 Years) candidates candidates every year based on the skills . The candidates with 12th Pass (HSE) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Kolkata(Park Street ) can apply for Technical Support Associates position in Vision Call Services Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Vision Call Services Pvt Ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Vision Call Services Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Vision Call Services Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Vision Call Services Pvt Ltd and near your city and get a secured career.