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Technical Support Engineer / Customer Support Executive / International Voice / BPO Jobs in Bangalore - Black And White Business Solutions

Technical Support Engineer / Customer Support Executive / International Voice / BPO
Black And White Business Solutions
Bangalore(Banashankari , Bommanahalli, Domlur , Koramangala , KR Puram )
2015 - 2021
0 to 3 yrs
15000 - 30000 Monthly
Black And White Business Solutions
Last Date 02 Apr 2021
This Job is Expired

Black And White Business Solutions - Job Details

Date of posting: 01 Feb 21
Hi Dear aspirant, 
Hiring for TOP MNC's for Voice Process
Customer Support: Voice Process / Semi Voice Process
  • Health Care bpo ( Saturday and Sunday fixed off).
  • Accounts Receivable( Semi Voice Process )
  • Insurance
  • Medical Billing 
  • Banking / collections ( Voice / Non Voice )
  • Accounts & Finance
Designation: Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Snr Customer Support 
Technical : 
Troubleshooting/Command for IP Address/Adobe Photoshop/ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting 
JOB Role : 
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External) 
Provide World Class Customer Service. 
End to Transaction of Reports. 
Need to maintain Accuracy in Reports. 
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills 
Excellent verbal and written communication skills 
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users. 
Perform problem cause analysis 
Resolve customer queries and achieve customer delight. 
Ability to Identify Opportunity and Implement Process Improvements 
Has technical experience and skills in the areas of problem determination, creativity and analysis. 
Benefits : 
  •  / UK Shift / US Shift / Rotational Shifts
  • 4.5 C.T.C
  • Two-way Transport
  • Unlimited incentive Structure
  • No registration Fees
Skills Required:-
  • Good English Communication Skills
  • Graduates / PUC / Diploma fresher or Experience in BPO (0-5yrs) can apply
*PLEASE DO REFER YOUR FRIENDS

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 3 yrs )

About Black And White Business Solutions

Black And White Business Solutions
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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