Technical Support Engineer / Customer Support Executive / International Voice / BPO Job in Black And White Business Solutions at Banashankari, Bommanahalli, Domlur, Bangalore

Hi Dear aspirant, 
Hiring for TOP MNC's for Voice Process
Customer Support: Voice Process / Semi Voice Process

• Health Care bpo ( Saturday and Sunday fixed off).
• Accounts Receivable( Semi Voice Process )
• Insurance
• Medical Billing 
• Banking / collections ( Voice / Non Voice )
• Accounts & Finance

Designation: Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Snr Customer Support 
Technical : 
Troubleshooting/Command for IP Address/Adobe Photoshop/ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting 
JOB Role : 
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External) 
Provide World Class Customer Service. 
End to Transaction of Reports. 
Need to maintain Accuracy in Reports. 
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills 
Excellent verbal and written communication skills 
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users. 
Perform problem cause analysis 
Resolve customer queries and achieve customer delight. 
Ability to Identify Opportunity and Implement Process Improvements 
Has technical experience and skills in the areas of problem determination, creativity and analysis. 
Benefits : 

•  / UK Shift / US Shift / Rotational Shifts
• 4.5 C.T.C
• Two-way Transport
• Unlimited incentive Structure
• No registration Fees

Skills Required:-

• Good English Communication Skills
• Graduates / PUC / Diploma fresher or Experience in BPO (0-5yrs) can apply

*PLEASE DO REFER YOUR FRIENDS