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Technical Support Engineer/Customer Support Executive Jobs in Bangalore - Black And White Business Solutions Pvt Ltd

featured-job FEATURED JOB

Technical Support Engineer/Customer Support Executive

Black And White Business Solutions Pvt Ltd
experience-icon 0 Years
salary-icon 15000 - 28000 Monthly
Expired

Posted: 24 Aug 19

Job Description

Hi dear Aspirant,
We are hiring for BPO / MNC for all the junior & Senior positions.
Designation:
1. Customer Support Executive(Tech  process).
2. Technical Support Engineer( Hardware / Software / Networking support).
Responsibilities :
Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
Customer support engineer - L1 -  L2
  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for roll out
  • Prioritize change requests
  • Create roll out plans for changes requests
  • Coordinate the implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example, roll out of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of the change management process.
Technical Requirements :
  • Phone support experience necessary.
  • Technical Service desk or technical call centre experience is necessary.
  • Disciplined, systematic problem-solving skills required.
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008
To be scheduled for Interview
Call HR - Jayashree -
Email -  forward the mail to all your friends who fit the criteria. 
Please do refer your friends.
Venue
Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Land Mark: Next to Andhra Bank or Opposite to MK Retail.
*** find in google map***
Please carry 2 copies of resume with all the educational documents photocopies and Aadhar card.
***PLEASE DO REFER YOUR FRIENDS**

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id679587
Job Category Tech Support
Locality Address
Country India

About Company

Black and White Business Solutions
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