Technical Support Engineer / Customer Support Executive Jobs in Bangalore - Black And White Business Solutions Pvt Ltd
Job Description
One day interview Process - Reporting timings 10:00 to 3:30
Requirements :
Shifts: Rotational & Day Shifts with two way transport
Salary: up to 4.5L PA
Rounds of Interview: HR, VNA, Operations (Briefing would be taken Care)
Process :
Customer Service L1 : ( Pilot Process - B2B Process)
Job Responsibilities
Engaged in handling calls of Enterprise & different business units (B2B)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality
Excellent verbal and written communication skills
Strong administrative skills: organized, efficient and versatile
Customer service approach to dealing with people at all levels internal and external
Job Responsibilities
- Technical Service desk or technical call centre experience is necessary.
- Disciplined, systematic problem-solving skills required.
- Windows Operating systems
- Clients: Windows7, Windows Vista, Windows XP, Windows 2000
- Servers: Windows 2000, Windows 2003, Windows 2008
- Microsoft environment knowledge (desktop & server).
- Have some level of technical understanding of the products building up a desktop service.
- Experience from the desktop environment.
- Understanding and experience of change management process
- Good Communication Skills
- Graduate / Under Graduate / Fresher or Experience can apply
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