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Technical Support Engineer Jobs - Chennai - Glenwood Systems llc

Technical Support Engineer

Glenwood Systems llc
experience-icon 0 Years
salary-icon 250000 - 450000 Yearly
Expired

Posted: 22 Feb 16

Job Description

Job Description:
  • Excellent Communication Skills
  • Written and verbal skills
  • Excellent phone manner Firm grasp of how the web works, networking, and software products
  • Taking ownership of technical issues, and working with our Development group to resolve more advanced issues when necessary
  • Resolving escalated customer complaints without the need for team lead intervention
  • Documenting troubleshooting and problem resolution steps
  • Participation in providing training to customers as required
Some technical skills that would be particularly useful:
  • Knowledge of Windows, XP, Vista and general desktop support issues
  • Knowledge of DNS, TCP/IP and other networking concepts
  • Experience with website development, HTML, and SQL a plus

Job Particulars

Education BE/B.Tech, BSc, MCA, ME/M.Tech
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id167416
Locality Address
Country India

About Company

Glenwood Systems LLC, is a privately held software development company.
The Development wing of Glenwood Systems is L-Cube Innovative Solutions Pvt. Ltd., located in Chennai TN, INDIA.
We provide “Physician Enterprise Solutions” to the ambulatory healthcare segment.
We focus on “Clinical Documentation and Revenue Cycle Management”.
Our mission is to eliminate the costly burden of our clients by offering Superior products & Administrative services.
We are totally committed towards the benefit of our Clients, Investors & Employees.
We exist, to ensure the success of our client’s Health Care Organization by applying our extensive business experience and industrial knowledge in the field of Software Development, Information Technology, Billing and in the improvement of Business Process.
Our mission is to eliminate the costly burden of our clients by offering Superior products & Administrative services.
We are totally committed towards the benefit of our Clients, Investors & Employees.
We exist, to ensure the success of our client’s Health Care Organization by applying our extensive business experience and industrial knowledge in the field of Software Development, Information Technology, Billing and in the improvement of Business Process.
Our Vision is to become one of the dominant provider of  Web-based Health Care solutions & services.
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