Technical Support Engineer Jobs in Ahmedabad - CodeSchema Solutions

We have an urgent opening for Quality Analyst(Manual testing) + Software Support

Walk-In Date & Time:

10 (Monday) to 14 (Friday) September 2018. - (Monday to Friday). - 01:00pm to 8:00pm (Monday to Friday)

CodeSchema Solution ()

CodeSchema Solution is an offshore software development company skilled in Microsoft technologies, Mobile and Open Source technologies.

Dear Candidate,

Walk-In: Manual Tester / QA and Software Support - Ahmedabad - FRESHERS / EXPERIENCED

Job Position: Manual Tester / QA and Software Support Engineer

Functional Area: Manual Testing & QA, Application Support

Walk-In Location: Ahmedabad, Gujarat

Job Location: Ahmedabad, Gujarat

Working Days: Monday to Friday

Desired Qualification: Any

Desired Experience :0 to 3 Years

Job Description :

• Testing the application.

• Preparing the test case.

• Manual testing and QA the product before release.

• Troubleshooting for technical issues related to Application

• Write Knowledgebase articles

• Report Bugs to Development team

• Test the resolved bugs and communicate with clients

• Remote desktop Assistance.

Desired Candidate Profile :

• Proficient language skills in US English.

• Should have excellent communication skills in English Written and Verbal.

• Should have excellent troubleshooting skills and know how to use remote assistance tools like TeamViewer, AnyDesk, Join.Me, GoToMeeting, MS Remote Desktop etc.

• Ability to use the infrastructure systems for phone, chat, and email support.

• Basic knowledge of database and SQL statements.

Communication Skills (Verbal and Written) :

• Clarity of Speech

• No heavy accent

• The rate of speech adaptable to customer conversation

• Proper English Grammar

• Pronunciation

• Spelling

• Punctuation

• Excellent vocabulary and use of common phrasing

• Attentive listening

Technical Skills :

• Familiar with MS Operating Systems

• Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)

• Should have good knowledge of SQL Queries ( Joins, Group By, Order By, etc….)

• Demonstrated ability to properly diagnose and resolve.

Personal Skills/Expectations :

• Exhibits high degree of professionalism

• Proactive ownership of responsibilities

• Promotes continuous improvement

• Strict adherence to business policies

• Ability to multitask

• Demonstrated attentive listening

• Demonstrated confidence when presented with difficult situations

• Ability to adapt conversation to the skill level of customer

• Demonstrated customer service skills

Please Carry below documents (mandatory) :

# Updated Resume Copy

# Photo ID Proof (Passport/PAN-Card/Aadhar-Card/Voter-ID/Driving-License/College-ID)

# Last 3 Salary Slips (if any)

Walk-In Date :

10 (Monday) to 14 (Friday) September 2018. - (Monday to Friday)

Walk-In Time: 01:00pm to 8:00pm

Walk-In Venue :

CodeSchema Solutions,

Office No. 315,

3rd Floor, Kalasagar Shopping Hub (Office Zone),

Opp. Sai Baba Temple, Nr. Satadhar Cross Road,

Ahmedabad - 380061

Gujarat

Map :

http://codeschema.com/reach-to-us/

Contact Person: Rajendra Dewani

Responsibilities and Duties

Job Description: -

• Review requirements, specifications and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs

Required Experience, Skills and Qualifications

• To ensure the ability to write test plans and test cases.
• To communicate bugs to developers. Communication with the client.
• Creative solving of technical problems – to ensure the ability to translate technical requirements test plans. Ability to focus on deadlines and deliverable – ensures the ability to find the bad defects and bugs quickly.
• Project Coordination