Technical Support Engineer Jobs in Bangalore - ARRIS International Limited

Technical Support Engineer
ARRIS International Limited
Any Graduate, BE/B.Tech
2 to 3 Years
Technical Support Engineer Jobs in Bangalore - ARRIS International Limited
Last Date 01 Sep 2019
This Job is Expired

ARRIS International Limited - Job Details

Date of posting: 03 Jul 19
Technical Support Engineer - (19000786)

Primary Location: APAC-India-Karnataka-INDBEN-Bengaluru

Job: Engineering

  • Support and mentor and provide technical guidance to the L1 engineers
  • Ensure proper case documentation and closure
  • Deeper understanding and troubleshooting of internet protocols including DNS, DHCP, SMTP etc
  • Ability to work independently
  • Ability to deal highly complex technical issues confidently
  • Good problem solving and decision-making skills
  • Ability to understand and analyse complex issues along with troubleshooting skills 
  • Ability to communicate clearly and effectively with clients, vendors, and peers
  • Excellent Interpersonal, written & verbal communication skills
  • Self-driven, proactive, hardworking, team-player
  • Encourages and accepts feedback
  • Exposure of handling international customers 

Roles & Responsibilities:
  • Min. 2- 3 Years of relevant experience in TAC with Technical Diploma or Bachelor's degree of Engg.
  • Strong networking background
  • Must participate in 7x24 rotation
  • CCNA – Must or higher knowledge, CWNA, CWSP would be a Plus
  • Good exposure and working experience with 802.11a/b/g/i standards and knowledge of 802.11n
  • A good understanding of WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc.
  • knowledge on deploying, configuring, supporting, troubleshooting, debugging and administering the following Wireless LAN products and technologies:
  • Wireless Access Points
  • Wireless Client Associations
  • Wireless Controllers
  • A very good understanding of RF transmissions & antenna behaviour
  • knowledge on WLAN Security in the areas of authentication, encryption, RADIUS, AAA authentication, EAP, PSK, etc.
  • Hands on experience on protocol analysers tools such as Wireshark, Ethereal
  • Good knowledge in reading and interpreting event and debug logs
  • Properly escalating unresolved issues to the next level of support
  • Solid understanding of TCP/IP, IGMP, and Routing (Layer 2 & 3 communication)
  • Troubleshooting of complex networking related issues in a Wireless TAC environment 

Job Summary

Job Type : Full Time
Job Category : 1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (2 to 3 Years)

About ARRIS International Limited

At ARRIS, we are redefining connectivity. We partner with the world’s leading Service Providers and Enterprises to provide core-to-edge network innovation, constant connectivity that meets consumer demands and cost-effective, scalable solutions that enable them to succeed. CommScope is joining forces with ARRIS to accelerate a vision to shape the communications networks of the future. The combined company will provide additional value and benefit to our customers, partners and other key stakeholders through greater technology, solutions and employee talent, with broader access to new and growing markets.
This Job is Expired
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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ARRIS International Limited recruiting Technical Support Engineer Experienced(2 to 3 Years) candidates candidates nearby Bangalore.ARRIS International Limited vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
ARRIS International Limited Company recruits a lot of Experienced(2 to 3 Years) candidates candidates every year based on the skills BPO, English Speaking, Hindi Speaking. The candidates with Any Graduate, BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Technical Support Engineer position in ARRIS International Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the ARRIS International Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of ARRIS International Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of ARRIS International Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in ARRIS International Limited and near your city and get a secured career.