Technical Support Engineer Jobs in Bangalore - Black And White Business Solutions
Technical Support Engineer
Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Looking for Immediate Joiners!
For more details Contact
HR Chandana @ 9739222875
ANY Fresher or Experience CAN APPLY with Good Communication Skills
Education :Any Graduate in Any Specialization Shift : Rotational Shifts / UK / US Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts
Designation: Technical Support Analyst /Sr.Technical Support Associate/ Customer Support Associate.
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality
skills:• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements
• Has technical experience and skills in the areas of problem determination, creativity and analysis.
Desired Candidate Profile
• Possess good communication skills, both oral and written
• Have a good attitude - should be committed to the work
. • Should be flexible with rotational shift.
-Please forward the mail to all suitable candidates who might be interested to apply for the job
Job Summary
Job Type: Full Time