Technical support Engineer Jobs in Bangalore - Black And White Business Solutions Pvt Ltd

Dear Job Seeker,

• One Day Interview Process........ Spot Offer.
• Please Note: This is a Voice based support for Internal & External Customers (Technical Support) / Candidate should have excellent communication skills - Neutral English, Should be flexible to work in any shifts(24/7).
• Candidates will go through a Screening Test(Communication Round) & only selected candidates with good communication will be processed for interviews.
• Education Required: Any Graduate, B.E or B.TECH no percentage cut off
• Non technical graduates are also eligible
• Designation: Technical Support
• Engineer/Executive
• Timings : 11am to 3pm

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Remote Infrastructure support
• Perform problem cause analysis
• Resolve customer queries & achieve customer delight.
• Ability to Identify Opportunity & Implement Process Improvements
• Has technical experience and skills in the areas of problem determination, creativity and analysis.

• Ability to identify basic hardware parts and aware of basic hardware concepts
• Sound Knowledge on Operating Systems & MS Office
• Basic Networking Knowledge

• Good Communication Skills(Neutral English-Mandate)
• Any Graduate or Under Graduate & (Min 15 years of Education required/No Backlogs)
• Flexible to work in Rotational Shifts
• Experience required : 0 to 3 years (Max)
• Compensation: 4.2Lac + Night Shift Allowance
• This is a wonderful opportunity, don't miss this opportunity.
• Please carry 2 copies of resume and 2 passport size photos.