Technical Support Engineer Jobs in Bangalore - HipowerHCL
Job Description
Handling calls and resolving the technical queries of the clients
> Should be flexible to work in 24/7 shifts.
> Engaged in handling inbound calls of different business Units.
> Provide World Class Customer Service.
Job Particulars
Education BE/B.Tech, Other Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id463193
Job Category Tech Support
Locality Address
State Karnataka
Country India
About Company
- meet with clients to determine requirements
- work with clients to define the scope of a project
- plan timescales and the resources needed
- clarify a client's system specifications, understand their work practices and the nature of their business
- travel to customer sites
- liaise with staff at all levels of a client organisation
- define software, hardware and network requirements
- analyse IT requirements within companies and give independent and objective advice on the use of IT
- develop agreed solutions and implement new systems
- present solutions in written or oral reports
- help clients with change-management activities
- purchase systems where appropriate
- design, test, install and monitor new systems
- prepare documentation and present progress reports to customers
- organise training for users and other consultants
- be involved in sales and support, and where appropriate, maintain contact with client organisations
- identify potential clients and build and maintain contacts.
Jobs By Location
Bangalore
Delhi
Pune
Kolkata
Ahmedabad
Chennai
Hyderabad
Gurgaon
Mumbai
Noida
Others also searched for
Job & career videos Subscribe
