Freshersworld does not charge any amount for job placement. Beware of fraudsters who ask you to pay on the pretext of giving a job. Know More

Post A Job
  1. Home
    2. /
  2. Jobs
    3. /
  3. Companies
    4. /
  4. Technical Support Engineer

Technical Support Engineer Jobs in Bangalore - Inncon

Technical Support Engineer

Inncon
experience-icon 0 Years
salary-icon Not disclosed
qualification-icon BBA/BBM, BCA, BE/B.Tech, BSc
location-icon Bangalore
Expired
Posted: 05 Aug 21
Details
About Company
save-btn
Save

Job Description

Job Description:-

The following are key essentials enlisted by the Business :

  • It is a Voice-based technical support role
  • Excellent communication skills (English) in both written and verbal communication.
  • Familiarity & hands-on experience with computer technology
  • Flexible to work in rotational shifts 24x7
  • The job involves taking calls and chats

Job Description:

  • Troubleshooting Hardware/Networking/OS related queries for our global customers over phone.
  • Previous experience in handling International clients over the Email and Chat platform will be preferred.
  • Tracking SLA performance and requesting agents to expedite response/resolution of the process to maintain the required SLA.
  • Providing L1/1.5 assistance to the client users over Email & Chat.
  • Validating the closure

    • Desirables:

  • Person is required to provide 24X7 support on Service Desk responsibilities
  • Resource is required to have good communication skills – both verbal and written

    • Job Particulars

    Role customer service tech support
    Education BBA/BBM, BCA, BE/B.Tech, BSc
    Who can apply Freshers
    Hiring Process Written-test, Telephonic Interview
    Employment TypeFull Time
    Job Id1279996
    Job Category BSc/BCA/BBM , Tech Support , Work from Home
    SkillsTroubleshooting Hardware & Networking
    Locality Address Bommanahalli, Brookefields , Electronic City
    State Karnataka
    Country India

    About Company

    Opening with 2 'US-Based MNC's' in Bangalore.
    Offering remote support (WFH) at this pandemic.
    Conducting Interviews online.
    Candidate should have Laptop & internet connection.
    Jobs By Location
    Bangalore
    Pune
    Chennai
    Noida
    Mumbai
    Kolkata
    Ahmedabad
    Delhi
    Hyderabad
    Gurgaon
    Others also searched for
    BSc/BCA/BBM Jobs
    Tech Support Jobs
    Work from Home Jobs
    Jobs in Bangalore
    ARE YOU A FRESHER? REGISTER NOW
    Looking for your first Dream Job?
    Update Resume
    Upload Resume
    Active Jobs By Type
    View all
    Active Jobs By Category
    View all