Technical Support Engineer Jobs in Bangalore - Magna Infotech
Job Description
Designation: Technical Support Engineer (International Voice Support)
- Should have excellent communication skills.
- Should be Flexible to work
- Should be ready to work in voice support.
Job Description:
- Take calls from Global customers and initiate the right response to them, positively and professionally.
- Provide remote solutions to problems, probe problems and explain the solution in such a way Manage end to end all calls logged, providing regular updates to customers on call status.
- Ability to multi-task and prioritize.
- Ability to manage commitments to the customer, manager etc. Ability to diagnose problems and take corrective action.
- Ability to escalate as appropriate
Job Particulars
About Company
Since 1997, Magna Infotech has been the largest provider of technology staff augmentation & solutions in the Indian sub-continent.
The only staffing company with industry focused verticals, Magna provides customers with a comprehensive talent management solution specific to an industry, geography or business purpose. With over 8800 associates are proficient in 450+ skill sets, across multi industry sectors. They are ably supported by sophisticated internal tools, an industry leading fulfillment engine and an unparalleled associate engagement and support framework.
For associates and employees, we offer an enriching experience that promotes career growth and lifelong learning.
With a customer base of 180 companies it is our constant endeavor to be recognized as a “partner-of-choice”.
