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Technical Support Engineer Jobs in Bangalore - Proshisha consultancy pvt ltd

Technical Support Engineer
Proshisha consultancy pvt ltd
Technical Support Engineer Jobs in Bangalore - Proshisha consultancy pvt ltd
Last Date 07 Sep 2019
This Job is Expired

Proshisha consultancy pvt ltd - Job Details

Date of posting: 03 Sep 19
Dear aspirant
TECHNICAL SUPPORT ENGINEER
Roles & Responsibilities
  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Ask customers targeted questions to quickly understand the root of the problem
  • Track computer system issues through to resolution, within agreed time limits
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals
  • Maintain jovial relationships with clients 

Job Summary

Job Type : Full Time
Job Category : BSc/BCA/BBM,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (0.6 to 1 Years)

About Proshisha consultancy pvt ltd

Proshisha consultancy pvt ltd
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Proshisha consultancy pvt ltd recruiting Technical Support Engineer Experienced(0.6 to 1 Years) candidates candidates nearby Bangalore.Proshisha consultancy pvt ltd vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
Proshisha consultancy pvt ltd Company recruits a lot of Experienced(0.6 to 1 Years) candidates candidates every year based on the skills International BPO. The candidates with BSc(CS), BCA, BE/B.Tech(CSE, EEE, ECE, IT) are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Bangalore can apply for Technical Support Engineer position in Proshisha consultancy pvt ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Proshisha consultancy pvt ltd recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Proshisha consultancy pvt ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Proshisha consultancy pvt ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Proshisha consultancy pvt ltd and near your city and get a secured career.