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Technical Support Engineer Jobs in Bangalore,Pune,Noida - AINS Telecom

Technical Support Engineer
AINS Telecom
Bangalore(Ashok Nagar, Bangalore-Others), Pune(Pune-Others), Noida(Greater Noida , Noida-Others)
BSc(CS, IT, Engg.), BE/B.Tech(CSE, IT)
1 to 1.5 Years
18000 - 280000 Monthly
AINS Telecom
Last Date 13 Feb 2022
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AINS Telecom - Job Details

Date of posting: 15 Dec 21
Job Role: Technical Support Engineer

Responsibilities include:
  • Respond to document all incoming cases reported by customers via phone and email.
  • Respond to network monitoring alerts by investigating, resolving or escalating as required.

  • Provide first-line diagnostic/troubleshooting while maximizing customer satisfaction.
  • Resolve cases where possible or escalate to 2nd/3rd level engineers, or vendors as required.
Qualifications/Personal Attributes
  • 1+ years of technical support experience
  • CCNA certification or equivalent network certification
  • Quick learning
  • Self-reliance and ability to work independently when required
  • Fluency in English

Job Summary

Job Type : Full Time
Hiring Process : Face to Face Interview, Telephonic Interview
Who can apply : Experienced (1 to 1.5 Years)
Country : India

About AINS Telecom

AINS Telecom
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AINS Telecom recruiting Technical Support Engineer Experienced(1 to 1.5 Years) candidates candidates nearby Bangalore(Ashok Nagar, Bangalore-Others), Pune(Pune-Others), Noida(Greater Noida , Noida-Others).AINS Telecom vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
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