Technical Support Engineer Job in TBI Technologies at Bhopal

Technical Support Engineer

TBI Technologies

2 to 3 Years

Not disclosed

Expired

Posted: 25 Oct 19

Job Description

Technical Support Engineer

Job Description :

Experience: 2 - 4 years

Preferred: Male / Female

Job Location: Pacific Business Center, Hoshangabad Road, Bhopal

Responsibilities :

Should perform online & offline demo with clients for software’s
Providing help and answers to the customers' technical issues through incoming & outgoing calls.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Provide prompt and accurate feedback to customers.
Ensure proper recording and closure of all issues.
Prepare accurately and timely reports.
Document knowledge in the form of knowledge base tech notes and articles.
Requirements
Should have knowledge in the software industry & online Client support.
High customer and service orientation
Proven working experience in enterprise technical support, IT support or as a technical engineer.
At best, practical help desk or customer support experience

Skills :

Strong problem-solving skills.
Excellent client-facing skills
Excellent written and verbal communication skills
No of Positions: 02

Job Location : Bhopal

Eligibility: B.E. / B.Tech /BCA/ MCA - Any Graduate / P.G - Any Diploma / Any Degree / Any Specialisation

Job Particulars

Role it software engineer

Education BCA, BE/B.Tech, MCA, PG Diploma, Any Post Graduate

Who can apply Experienced (2 to 3 Years)

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id736925

Job Category IT/Software

Locality Address

State Madhya Pradesh

Country India

About Company

TBI Technologies Team! We are leading IT company in India and follow successful business models which plays an important role in growth of an organization on consistent basis. We are a team of highly qualified and experienced professionals rely on team leadership to achieve the organizational targets. We are a team of website designers, Software developers; bulk SMS marketing professionals, web developers, technology experts, App developers, graphic designers, online marketing consultants and E-commerce experts.

Jobs By Location

Kolkata

Hyderabad

Ahmedabad

Bangalore

Chennai

Mumbai

Delhi

Gurgaon

Noida

Pune