Technical Support Engineer Jobs in Bhopal - TBI Technologies
Technical Support Engineer
TBI Technologies
Expired
Posted: 25 Oct 19
Job Description
Technical Support Engineer
Job Description :
Experience: 2 - 4 years
Preferred: Male / Female
Job Location: Pacific Business Center, Hoshangabad Road, Bhopal
Responsibilities :
- Should perform online & offline demo with clients for software’s
- Providing help and answers to the customers' technical issues through incoming & outgoing calls.
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Provide prompt and accurate feedback to customers.
- Ensure proper recording and closure of all issues.
- Prepare accurately and timely reports.
- Document knowledge in the form of knowledge base tech notes and articles.
- Requirements
- Should have knowledge in the software industry & online Client support.
- High customer and service orientation
- Proven working experience in enterprise technical support, IT support or as a technical engineer.
- At best, practical help desk or customer support experience
Skills :
- Strong problem-solving skills.
- Excellent client-facing skills
- Excellent written and verbal communication skills
- No of Positions: 02
Eligibility: B.E. / B.Tech /BCA/ MCA - Any Graduate / P.G - Any Diploma / Any Degree / Any Specialisation
Job Particulars
Role it software engineer
Education BCA, BE/B.Tech, MCA, PG Diploma, Any Post Graduate
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id736925
Job Category IT/Software
Locality Address
State Madhya Pradesh
Country India
About Company
TBI Technologies Team! We are leading IT company in India and follow successful business models which plays an important role in growth of an organization on consistent basis. We are a team of highly qualified and experienced professionals rely on team leadership to achieve the organizational targets. We are a team of website designers, Software developers; bulk SMS marketing professionals, web developers, technology experts, App developers, graphic designers, online marketing consultants and E-commerce experts.
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