Technical Support Engineer Jobs in Chennai - CSS Corp
Job Description
Technical Support Engineer
Designation: Engineer
Experience: 0 – 3 Years (Including Freshers)
Qualification: Engineering Graduates / Arts & Science Graduates / Post-Graduates (No Backlogs)
Tech-Skills: Fundamentals of Networking, Computer Hardware, Operating Systems, ISP & Router installation.
Soft Skills: Good Communication Skills, Good Comprehension and Conversational Skills
Work Time: US Time Zones (Night Shifts)
Location: Chennai
Requisites:
- Good at Customer Interaction and Listening Skills
- A Good Team Player
- Perform system and customer acceptance of customer’s software solutions
- Willing to take initiative to resolve issues.
- Prior experience with International Voice Customer support / Technical support would be an added advantage.
Job Responsibility:
- The person would be responsible for handling customer calls and troubleshooting technical issues related to operating systems / Routers / Modems & ISP related issues.
Job Particulars
Education BE/B.Tech
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id745339
Job Category 1 to 3 Yr Exp , Tech Support
Locality Address
State Tamil Nadu
Country India
About Company
CSS Corp offers holistic IT and Tech Support services right from customer acquisition to contact center management to IT operations to Infrastructure Modernization. We help clients enhance customer engagements, increase predictability and maximize revenue across the value chain. As a best tech support service company, we are trying to break the stereotypes in services industry through focused adoption and implementation of digital that would help our clients build better customer intimacy and non-liner revenue models. We constantly work with our customers in TMT, Retail and CPG sectors to understand their emerging business problems and help them simplify their engagement models by embedding resilience into business processes.
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