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Technical Support Engineer Jobs in Chennai,Hyderabad - Hyrefox Consultants

Technical Support Engineer
Hyrefox Consultants
1 to 3+ Years
30000 - 40000 Per Month
Technical Support Engineer Jobs in Chennai,Hyderabad - Hyrefox Consultants
Last Date 02 Feb 2020
This Job is Expired

Hyrefox Consultants - Job Details

Date of posting: 04 Dec 19
Description:

Key Requisite:

  • Excellent spoken and written English.
  • Prior international Technical call taking experience.
  • Managing service requests from receipt to its closure.
  • Review requests for approvals.
  • Experience in Active Directory, User policies, and security policies.
  • Experience in order management and following up pending orders.
  • Managing security groups of users as per request.
  • Creation, modification, Deletion of distribution groups.
  • Experience in Catalogue management.
  • Ability to handle single user requests and bulk requests.
  • Supplier delivery management.
  • Prioritize requests based on priority. To work on administrative moves.
  • Working on escalations raised by users.
  • Identify service corrections required periodically and participate in SIPs.
  • Understanding on Service Now and ITSM ticketing tools.
  • Flexible to work in rotational shifts.
  • Work in a high-pressure environment.
  • Comfortable working 24/7 including Night Shifts.

Key Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in chat/email or over the phone.

Job Summary

Job Type : Full Time
Job Category : MBA,Diploma,BSc/BCA/BBM,1 to 3 Yr Exp,Tech Support
Hiring Process : Face to Face Interview
Who can apply : Experienced (1 to 3+ Years)

About Hyrefox Consultants

Description:

Key Requisite:

  • Excellent spoken and written English.
  • Prior international Technical call taking experience.
  • Managing service requests from receipt to its closure.
  • Review requests for approvals.
  • Experience in Active Directory, User policies, and security policies.
  • Experience in order management and following up pending orders.
  • Managing security groups of users as per request.
  • Creation, modification, Deletion of distribution groups.
  • Experience in Catalogue management.
  • Ability to handle single user requests and bulk requests.
  • Supplier delivery management.
  • Prioritize requests based on priority. To work on administrative moves.
  • Working on escalations raised by users.
  • Identify service corrections required periodically and participate in SIPs.
  • Understanding on Service Now and ITSM ticketing tools.
  • Flexible to work in rotational shifts.
  • Work in a high-pressure environment.
  • Comfortable working 24/7 including Night Shifts.

Key Responsibilities:

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to queries either in chat/email or over the phone.
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Hyrefox Consultants recruiting Technical Support Engineer Experienced(1 to 3+ Years) candidates candidates nearby Hyderabad, Chennai.Hyrefox Consultants vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
Hyrefox Consultants Company recruits a lot of Experienced(1 to 3+ Years) candidates candidates every year based on the skills Customer Care Executive, Telecaller. The candidates with M.Com, BBA/BBM, MA, BSc, BCA, BSW, BEd, MEd, 12th Pass (HSE), Vocational Training, PG Diploma, MSc, Certificate Course (ITI), M Phil / Ph.D, Diploma, B.Com, BFA, MCA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Hyderabad, Chennai can apply for Technical Support Engineer position in Hyrefox Consultants. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Hyrefox Consultants recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Hyrefox Consultants and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Hyrefox Consultants and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Hyrefox Consultants and near your city and get a secured career.