ad

Technical Support Engineer Jobs in Chennai - Jade Payment Solutions Private Limited

Technical Support Engineer
Jade Payment Solutions Private Limited
Any Graduate
2015 - 2018
0 to 1 Years
180000 - 240000 Per Year
Jade Payment Solutions Private Limited
Last Date 29 Dec 2018

Jade Payment Solutions Private Limited - Job Details

Date of posting: 30 Oct 18
  • Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. 
  • You will use email and chat applications to give clients quick answers to simple IT issues. 
  • For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.
  • Research and identify solutions to software and hardware issues
  • Diagnose and troubleshoot technical issues, including account setup and network configuration
  • Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Refer to internal database or external resources to provide accurate tech solutions
  • Ensure all issues are properly logged
  • Prioritize and manage several open issues at one time
  • Follow up with clients to ensure their IT systems are fully functional after troubleshooting
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals
  • Maintain jovial relationships with clients

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 1 Years )

About Jade Payment Solutions Private Limited

Jade Payments is a specialist pay ments program management company developin g effective and innovative stored value solutions to enhance and empower customer’s payment o ptions globally

We are focused in three speci fic areas in the prepaid sector: remittance and empowering the under-banked, next generatio n payments technology and travel.

Jade believes that the prepaid sector can empower the under-banked demo graphics globally by providing de-facto banking services that are unencumbered by traditional banking requirements and allow safe, cost effective and convenient remittance on a card-to-card basis.

This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
L1 Global Technical Support Executive
BCA, BE/B.Tech, BSc(CS, IT), MCA, ME/M.Tech...
L1 Support Engineer
BCA, BE/B.Tech, BSc(CS, IT), MCA
Customer Support Executive
B.Arch, B.Com, B.Pharm, BA, BBA/BBM...
Voice Support
Junior/Senior Technical Associate Ayurveda
BAMS, Other Post Graduate
Voice Support

People who view this job also look for jobs with following keywords

Fully solved online mock placement papers with latest test pattern,count down timer,detail test analysis with answer and explanation is available at Power Placement Preparation:P3.
Start your preparation now with P3 and increase your success probabiltiy.

Active Jobs By Category

Need a Institute/Coaching Class?

IT Courses / Govt Exam Preparation

Higher Studies / Studies Abroad

Post an enquiry and get instant responses from institutes and best Coaching Classes in your city

Jade Payment Solutions Private Limited recruiting Technical Support Engineer Experienced(0 to 1 Years) candidates candidates nearby Chennai.Jade Payment Solutions Private Limited vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
Jade Payment Solutions Private Limited Company recruits a lot of Experienced(0 to 1 Years) candidates candidates every year based on the skills Voice Support. The candidates with Any Graduate are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Chennai can apply for Technical Support Engineer position in Jade Payment Solutions Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Jade Payment Solutions Private Limited recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Jade Payment Solutions Private Limited and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Jade Payment Solutions Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Jade Payment Solutions Private Limited and near your city and get a secured career.