Technical Support Engineer Jobs in Delhi,Pune,Noida - HCLTCSWIPROBSESLT
Job Description
- Answering customer inquiries and listen to their problems/asks
- Troubleshooting customer reported problems – Remote support and On-site support.
- Identifying root causes for the problems and taking corrective and preventive steps.
- Installation of OS and software.
- Providing training to the customer on software and solutions.
- Product demonstration to customers.
- Generating problem reports, logging issues, escalation of critical issues.
Required Skills:
- Good reasoning and analytical skills
- Good listening skills
Job Particulars
Education Diploma(Electrical Engineering)
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id871379
Job Category Diploma , Tech Support
SkillsTech Support
Locality Address Defence Colony , Lajpat Nagar, Nehru Place
State Maharashtra, Uttar Pradesh, Delhi
Country India
About Company
HCLTCSWIPROBSESLT
Jobs By Location
Delhi
Pune
Noida
Ahmedabad
Mumbai
Kolkata
Hyderabad
Chennai
Gurgaon
Bangalore
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