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Technical Support Engineer Jobs in Faridabad,Gurgaon,Ghaziabad - Posist

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Technical Support Engineer
Posist
Technical Support Engineer Jobs in Faridabad,Gurgaon,Ghaziabad - Posist
Last Date 28 Feb 2021
This Job is Expired

Posist - Job Details

Date of posting: 15 Feb 21
Eligibility:
  • BE/B.Tech from 2020 Batch.
Responsibilities:
  • Taking Client queries over Call / Email / Chat
  • Resolve the tickets via Call / Email / Chat/ Remote tools
  • Register Client queries in Ticketing Tool.
  • Follow-up with client and with internal teams.
  • Resolve the issue within the SLA and Company guidelines.
  • Escalate the ticket to respective team and follow-up.
  • Resolve the tickets related to Printers, Cash Drawer, networking and POSist Product.
  • Sending updates to clients related to reported queries.
  • Working in Rotational Shifts.
  • Creating troubleshooting documents
Skills Required:
  • Good Communicable skills.
  • Should be able to work in 24*7 environment, Rotational Shifts (weekly offs will be there)
  • Practical knowledge of Hardware, network troubleshooting, Printer Installation (USB and
  • network)
  • Good Decision making skills
  • Multitasking
  • Willing to work Cross teams
  • Should be a Team player
  • Should have Knowledge of Remote Tools
  • Good Skills to adapt any Software tool.
  • Documentation Skills is an add on
Job Location: Delhi
Salary: INR 3.00 LPA

Job Summary

Job Type : Full Time
Job Category : Tech Support
Hiring Process : Face to Face Interview
Who can apply : Freshers

About Posist

As one of the leading SaaS companies in the Restaurant technology space, POSist is a success story in the making. POSist offers scalable, reliable, and easy to use point-of-sale technology, enabling businesses to automate operations, integrate with aggregators, delight guests, and grow their revenue. Given the dynamic space we operate in, there is no such thing as a typical day at work - Every day is about thinking and solving for new challenges and opportunities that come our way and ensuring that we meet the high expectations that our customers have of us while delivering business outcomes. 
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Posist recruiting Technical Support Engineer candidates nearby Delhi, Faridabad, Gurgaon, Ghaziabad, Noida.Posist vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
Posist Company recruits a lot of candidates every year based on the skills . The candidates with BE/B.Tech are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Delhi, Faridabad, Gurgaon, Ghaziabad, Noida can apply for Technical Support Engineer position in Posist. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Posist recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Posist and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Posist and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Posist and near your city and get a secured career.