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· Ability to install and troubleshoot all Microsoft windows systems currently used. (XP, Win7, Win8, Win 10)
· Ability to install and troubleshoot all types of PC hardware, branded and assembled. Ability to hook-up and troubleshoot Internet connectivity on PCs/ Networks.
· Ability to install various PC application programs commonly used.
· Ability to install and troubleshoot wired and wireless routers.
· Understanding and ability to troubleshoot E-mail related functionalities including outlook. Thorough understanding of Internet connection technologies and methods.
· Ability to disinfect virus infection. Installation and troubleshooting of windows 2003 and 2008, 2012 servers. Thorough understanding of Tally Accounting Software installation and troubleshooting.
· Ability to work on windows Domain based network. User account creation etc.
· Ability to install and troubleshoot network printers. Network point I/O crimping, Punching and building up LAN Basic knowledge for troubleshooting and configuration of entry level firewalls.
· Ability to install and manage various antivirus with centralized admin console.
· Reasonable communication skills to talk politely with customers. Logical thinking for troubleshooting
Job Summary
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